Genuine Product Guarantee
Every product is 100% authentic and verified. We stand behind the quality of everything we sell.
Our Authenticity Promise
Every single product sold through ZELÉRA is 100% genuine. We guarantee this through direct sourcing from certified suppliers, rigorous verification processes, and our commitment to transparency.
How We Ensure Authenticity
Direct Supplier Partnerships
- Established relationships with authorized distributors
- Direct imports from brand headquarters
- Certified supplier verification
Rigorous QA Process
- Batch verification upon arrival
- Packaging integrity checks
- Expiry date validation
Authentication Markers
- Hologram verification where available
- Serial number tracking
- Original packaging standards
Documentation & Certificates
- Import certificates on file
- Supplier authentication
- Available for customer verification
Why Authenticity Matters
Your Health & Safety
Counterfeit products can contain harmful chemicals. Genuine products undergo rigorous safety testing and are manufactured under strict quality standards.
Proven Results
Authentic products deliver the promised results. We guarantee that the product you receive is exactly what it claims to be with documented efficacy.
Value for Money
When you buy authentic, you're investing in quality that lasts. No wasted money on ineffective counterfeit products.
Supporting Ethical Business
Choosing genuine products supports legitimate brands and ethical business practices, not criminal counterfeiting operations.
How to Spot a Fake
❌ Red Flags
- • Significantly below market price
- • Poor quality packaging or labels
- • Misspelled brand names or logos
- • Missing batch/expiry information
- • Inconsistent font or design
- • No hologram or security features
✓ Authentic Signs
- • Professional packaging quality
- • Clear batch and expiry dates
- • Matching brand aesthetics
- • Security hologram present
- • Consistent pricing
- • Clear product documentation